I bought a pair of Thursday captains and had a minor tearing issue in the inner seam. In the span of five emails, they sent me a brand new pair, and let me keep the old ones. Say what you will, you can't beat that customer service.
Bought a pair of Corcoran jump boots size 9. The right fit me perfectly. But the Concorans are too long. I might sell this pair to a friend. Would an 8 or a 8.5 fit better if I replace them?