I bought a pair of Thursday captains and had a minor tearing issue in the inner seam. In the span of five emails, they sent me a brand new pair, and let me keep the old ones. Say what you will, you can't beat that customer service.
Welp. I fucked up my nubuck Timberlands trying to clean them. Part of me is horrified but the other part thinks they actually don't look bad. Could I please get an honest opinion?