I bought a pair of Thursday captains and had a minor tearing issue in the inner seam. In the span of five emails, they sent me a brand new pair, and let me keep the old ones. Say what you will, you can't beat that customer service.
I'm the J.K Boots 12k hours/6 years guy, until they're rebuilt and shipped back, I'm working in my Redwing Iron Rangers. Honestly it feels like I'm cheating on my wife